Messaging

Queries

contactMethods

Lists ContactMethods

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
byStatus (ContactMethodStatusFilter) — The status of the ContactMethod to filter results by
byType (ContactMethodTypeFilter) — The ContactMethodType to filter results by
byTypes ([ContactMethodTypeFilter!]) — An array of ContactMethodTypes to filter results by
contact (String) — A contact to filter results by
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)
search (String) — A search query to filter results
sortBy (SortContactMethodsBy) — The sort key
sortDir (SortDirection) — The sort direction

Returns: ContactMethodConnection! — A connection to a list of items.

contactMethodsByIds

A list of ContactMethods by IDs

Arguments

ids ([ID!]!) — The IDs of the ContactMethods

Returns: [ContactMethod]! — A phone number or email address to send messages

conversation

A single Conversation by ID

Arguments

id (ID!) — The unique identifier of the Conversation

Returns: Conversation

conversationsByIds

A list of Conversations by IDs

Arguments

ids ([ID!]!) — The IDs of the Conversations

Returns: [Conversation]!

draftRecipients

A list of Draft Recipients by a Draft ID

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
draftId (ID!) — The ID of the Draft
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)

Returns: DraftRecipientConnection! — A connection to a list of items.

draftsByIds

A list of Drafts by IDs

Arguments

ids ([ID!]!) — The IDs of the Drafts

Returns: [Draft]! — A draft from which a Message may be created

message

A single Message by ID

Arguments

id (ID!) — The unique identifier of the Message

Returns: Message — A message exchanged between a user in Endear & an external contact

messages

A list of Messages in a Conversation

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
conversationId (ID!) — The ID of the Conversation to fetch Messages
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)
sortBy (SortMessagesBy) — The sort key
sortDir (SortDirection) — The sort direction

Returns: MessageConnection! — A connection to a list of items.

messagesByIds

A list of Messages by IDs

Arguments

ids ([ID!]!) — The IDs of the Messages

Returns: [Message]! — A message exchanged between a user in Endear & an external contact

searchConversations

Searches Conversations

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
filters ([SearchFilterInput!]) — A set of filters to apply
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)
search (String) — A search query to filter results
sortBy (SortConversationsBy) — The sort key
sortDir (SortDirection) — The sort direction

Returns: ConversationConnection! — A connection to a list of items.

searchDrafts

Searches Drafts

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
filters ([SearchFilterInput!]) — A set of filters to apply
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)
search (String) — A search query to filter results
sortBy (SortDraftsBy) — The sort key
sortDir (SortDirection) — The sort direction

Returns: DraftConnection! — A connection to a list of items.

searchMessages

Searches Messages

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
filters ([SearchFilterInput!]) — A set of filters to apply
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)
search (String) — A search query to filter results
sortBy (SortMessagesBy) — The sort key
sortDir (SortDirection) — The sort direction

Returns: MessageConnection! — A connection to a list of items.

searchTemplates

Searches Templates

Arguments

after (String) — A cursor to search after (only include first & after or last & before)
before (String) — A cursor to search before (only include first & after or last & before)
filters ([SearchFilterInput!]) — A set of filters to apply
first (Int) — The number of results to fetch when searching forward (only include first & after or last & before)
last (Int) — The number of results to fetch when searching backward (only include first & after or last & before)
search (String) — A search query to filter results
sortBy (SortTemplatesBy) — The sort key
sortDir (SortDirection) — The sort direction

Returns: TemplateConnection! — A connection to a list of items.

templatesByIds

A list of Templates by IDs

Arguments

ids ([ID!]!) — The IDs of the Templates

Returns: [Template]!

Objects

ContactMethod

A phone number or email address to send messages

Fields

created_at (DateTime!) — The date the ContactMethod was created
disabled_at (DateTime) — The date the ContactMethod was disabled
external_contact_address (String) — The external contact address of the ContactMethod
id (ID!) — The unique identifier of the ContactMethod
name (String!) — The name of the ContactMethod
type (ContactMethodType!) — The type of the ContactMethod
updated_at (DateTime!) — The date the ContactMethod was last updated

ContactMethodConnection

A connection to a list of items.

Fields

edges ([ContactMethodEdge]) — A list of edges.
pageInfo (PageInfo!) — Information to aid in pagination.

ContactMethodEdge

An edge in a connection.

Fields

cursor (String!) — A cursor for use in pagination
node (ContactMethod) — The item at the end of the edge

Conversation

Fields

blocked_at (DateTime)
contact_method (ContactMethod!) — The ContactMethod that this Conversation is associated with
created_at (DateTime!)
current_participants ([User!]!) — The Users that are currently participating in this Conversation
custom_attributes ([ConversationCustomAttribute!]) — The custom attributes of the Conversation
customer (Customer) — The Customer associated with this Conversation
external_contact_address (ID!)
first_message (Message) — The first Message in this Conversation
id (ID!)
latest_message (Message) — The latest Message in this Conversation
latest_single_recipient_sent_or_scheduled_draft (Draft) — The most recently updated single-recipient Draft that has been sent or scheduled for this Conversation
messaging_subscription (MessagingSubscription) — The MessagingSubscription that this Conversation is associated with
name (String) — The name of the Conversation
past_participants ([User!]!) — The Users that have previously participated in this Conversation
show_as_unclaimed_for_onboarding (Boolean!)
status (ConversationStatus!)
status_updated_at (DateTime) — The timestamp when the status of the Conversation was updated
status_updated_by_user (User) — The User that last updated the status of the Conversation
summary (String) — The summary of the Conversation
type (ContactMethodType!) — The type of the Conversation
updated_at (DateTime!)
web_url (URL!) — The URL to the Conversation inside the web application — 🚧 Deprecated: No longer supported
whatsapp_status (WhatsappStatus) — WhatsApp status information for the conversation

ConversationBooleanCustomAttribute

Fields

boolean (ConversationBooleanCustomAttributeData!) — The boolean value of the ConversationCustomAttribute
created_at (DateTime!) — The date and time the ConversationCustomAttribute was created
key (ID!) — The key of the ConversationCustomAttribute
label (String!) — The label of the ConversationCustomAttribute
updated_at (DateTime!) — The date and time the ConversationCustomAttribute was last updated

ConversationBooleanCustomAttributeData

Fields

value (Boolean) — The value of the ConversationCustomAttribute

ConversationConnection

A connection to a list of items.

Fields

edges ([ConversationEdge]) — A list of edges.
pageInfo (PageInfo!) — Information to aid in pagination.
total (Int)

ConversationCustomAttributePage

Fields

name (String) — The name of the page
url (HTTPURL!) — The url of the page

ConversationDateCustomAttribute

Fields

created_at (DateTime!) — The date and time the ConversationCustomAttribute was created
date (ConversationDateCustomAttributeData!) — The date value of the ConversationCustomAttribute
key (ID!) — The key of the ConversationCustomAttribute
label (String!) — The label of the ConversationCustomAttribute
updated_at (DateTime!) — The date and time the ConversationCustomAttribute was last updated

ConversationDateCustomAttributeData

Fields

value (DateTime) — The value of the ConversationCustomAttribute

ConversationEdge

An edge in a connection.

Fields

cursor (String!) — A cursor for use in pagination
node (Conversation) — The item at the end of the edge

ConversationMoneyCustomAttribute

Fields

created_at (DateTime!) — The date and time the ConversationCustomAttribute was created
key (ID!) — The key of the ConversationCustomAttribute
label (String!) — The label of the ConversationCustomAttribute
money (ConversationMoneyCustomAttributeData!) — The money value of the ConversationCustomAttribute
updated_at (DateTime!) — The date and time the ConversationCustomAttribute was last updated

ConversationMoneyCustomAttributeData

Fields

value (Money) — The value of the ConversationCustomAttribute

ConversationTextCustomAttribute

Fields

created_at (DateTime!) — The date and time the ConversationCustomAttribute was created
key (ID!) — The key of the ConversationCustomAttribute
label (String!) — The label of the ConversationCustomAttribute
text (ConversationTextCustomAttributeData!) — The text value of the ConversationCustomAttribute
updated_at (DateTime!) — The date and time the ConversationCustomAttribute was last updated

ConversationTextCustomAttributeData

Fields

value (String) — The value of the ConversationCustomAttribute

ConversationUrlCustomAttribute

Fields

created_at (DateTime!) — The date and time the ConversationCustomAttribute was created
key (ID!) — The key of the ConversationCustomAttribute
label (String!) — The label of the ConversationCustomAttribute
updated_at (DateTime!) — The date and time the ConversationCustomAttribute was last updated
url (ConversationUrlCustomAttributeData!) — The url value of the ConversationCustomAttribute

ConversationUrlCustomAttributeData

Fields

value (HTTPURL) — The value of the ConversationCustomAttribute
value_v2 (ConversationCustomAttributePage) — The value of the ConversationCustomAttribute

Draft

A draft from which a Message may be created

Fields

body_html (String!) — An HTML version of the Draft
body_text (String!) — A plaintext version of the Draft
body_text_preview (String!) — A preview of the Draft
body_text_summary (String!) — A summary version of the Message
cc ([String!]) — The cc addresses of the Draft
contact_method (ContactMethod) — The ContactMethod that will be used to send this Draft
contents ([DraftContent!]!) — The contents of the Draft
created_at (DateTime!) — The date and time at which the Draft was created
creator (User!) — The User who created the Draft
deleted_at (DateTime) — The time at which the Draft was deleted
id (ID!) — The ID of the Draft
in_reply_to_conversation (Conversation) — The Conversation this Draft is in reply to
in_reply_to_thread (Thread) — The Thread this Draft is in reply to
local_message_created_at (DateTime) — The time at which the local message was created
local_message_id (ID) — The local ID of the Draft
recipients (DraftRecipientConnection!) — The recipients of the Draft
scheduled_at (DateTime) — The time at which the Draft is scheduled to be sent
sending_at (DateTime) — The time at which the Draft transitioned to a status of sending
sending_failed_at (DateTime) — The time at which the Draft transitioned to a status of sending_failed
sent_at (DateTime) — The time at which the Draft transitioned to a status of sent
status (DraftStatus!) — The status of the Draft
subject (NonEmptyString) — The subject of the Draft
submitted_at (DateTime) — The time at which the Draft was submitted to be sent or scheduled
team (Team!)
text_direction (TextDirection!) — The text direction of the Draft
type (ContactMethodType!) — The type of ContactMethod that the Draft will be sent with
updated_at (DateTime!) — The date and time at which the Draft was last updated
web_url (URL!) — The URL to the Draft inside the web application — 🚧 Deprecated: No longer supported

DraftConnection

A connection to a list of items.

Fields

edges ([DraftEdge]) — A list of edges.
pageInfo (PageInfo!) — Information to aid in pagination.
total (Int)

DraftEdge

An edge in a connection.

Fields

cursor (String!) — A cursor for use in pagination
node (Draft) — The item at the end of the edge

DraftFileContent

Fields

file (DraftFileContentData!)
id (ID!) — The ID of the Content
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
template_id (ID) — The ID of Template to attribute the content to

DraftFileContentData

Fields

asset (Asset) — The Asset of the file
download_url (URL!) — A link to download the file
mime_type (String) — The mime type of the file
source_url (URL) — The source URL of the file
title (String!) — The title of the file
url (URL!) — The source URL of the file — 🚧 Deprecated: Use download_url instead

DraftImageContent

Fields

id (ID!) — The ID of the Content
image (DraftImageContentData!)
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
template_id (ID) — The ID of Template to attribute the content to

DraftImageContentData

Fields

asset (Asset) — The Asset of the image
display_width (PositiveInt) — The display width of the image
external_link_url (URL) — An optional external link URL for the image
height (PositiveInt) — The height of the image
mime_type (String) — The mime type of the image
preview_url (URL!) — The preview URL of the image
source_url (URL) — The source URL of the image
title (String!) — The title of the image
url (URL!) — The source URL of the image — 🚧 Deprecated: Use preview_url instead
width (PositiveInt) — The width of the image

DraftRecipient

A potential recipient of a draft

Fields

customer (Customer) — An Endear customer associated to this DraftRecipient
email_address (String) — The email address of the DraftRecipient
id (ID!) — The ID of the DraftRecipient
phone_number (String) — The phone number of the DraftRecipient

DraftRecipientConnection

A connection to a list of items.

Fields

edges ([DraftRecipientEdge]) — A list of edges.
pageInfo (PageInfo!) — Information to aid in pagination.

DraftRecipientEdge

An edge in a connection.

Fields

cursor (String!) — A cursor for use in pagination
node (DraftRecipient) — The item at the end of the edge

DraftStoryContent

Fields

id (ID!) — The ID of the Content
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
story (DraftStoryContentData!)
template_id (ID) — The ID of Template to attribute the content to

DraftStoryContentData

Fields

link_url (URL!) — A URL to view the story — 🚧 Deprecated: Use view_url instead
preview_url (URL!) — The thumbnail URL of the story
story (Story!) — The Story of the story
title (String!) — The title of the story
url (URL!) — The source URL of the story — 🚧 Deprecated: Use link_url instead
view_url (URL!) — A URL to view the story

DraftTextContent

Fields

id (ID!) — The ID of the Content
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
template_id (ID) — The ID of Template to attribute the content to
text (DraftTextContentData!)

DraftTextContentData

Fields

html (String!) — The html body of the text content
plain_text (String!) — The plain text of the text content

DraftUnsubscribeContent

Fields

id (ID!) — The ID of the Content
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
template_id (ID) — The ID of Template to attribute the content to
unsubscribe (DraftUnsubscribeContentData!)

DraftUnsubscribeContentData

Fields

interpolated_text (String) — The interpolated text of the unsubscribe message
link_text (String) — The linked text of the unsubscribe message
message_text (String) — The message text of the unsubscribe message

DraftVideoContent

Fields

id (ID!) — The ID of the Content
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
template_id (ID) — The ID of Template to attribute the content to
video (DraftVideoContentData!)

DraftVideoContentData

Fields

asset (Asset) — The Asset of the video
display_width (PositiveInt) — The display width of the video
height (PositiveInt) — The height of the video
mime_type (String) — The mime type of the video
preview_url (URL) — The thumbnail URL of the video
source_url (URL) — The source URL of the video
title (String!) — The title of the video
url (URL!) — The source URL of the video — 🚧 Deprecated: Use watch_url instead
watch_url (URL!) — A link to view the video
width (PositiveInt) — The width of the video

Message

A message exchanged between a user in Endear & an external contact

Fields

auto_response_detected (Boolean!) — Whether the Message is an automatic reply
body_html (String!) — An HTML version of the Message
body_markdown (String!) — A markdown version of the Message
body_text (String!) — An SMS-text version of the Message
body_text_preview (String!) — A preview of the Message
campaign (Campaign) — If the message was created by a Campaign, the Campaign
campaign_draft (CampaignDraft) — The Campaign Draft that originated this message, if message is part of a Campaign
contact_method (ContactMethod!) — The ContactMethod used to send or receive the Message
conversation (Conversation!) — The Conversation the Message belongs to
created_at (DateTime!) — The date the Message was created
delivered_at (DateTime) — The date the Message was delivered
direction (MessageDirection!) — Whether the Message was sent (outbound) or received (inbound)
draft (Draft) — The Draft that was used to create the Message
expiration_reason (MessageExpirationReason) — The reason the Message expired
expired_at (DateTime) — The date the Message expired
external_contact_address (ID!) — The email address or phone number of the external contact
fail_reason (MessageFailReason) — The reason the Message failed to send
failed_at (DateTime) — The date the Message failed to send
first_clicked_at (DateTime) — The date when the Message was first clicked
first_inbound_reply (Message) — The first inbound reply to this Message
first_opened_at (DateTime) — The date when the Message was first opened or read
first_outbound_reply (Message) — The first outbound reply to this Message
first_reply (Message) — The first reply to this Message
id (ID!) — The unique identifier of the Message
in_reply_to (Message) — The Message this Message is in reply to
is_opt_out_message (Boolean!) — Whether the Message is an opt-out message
is_reply (Boolean!) — Whether the Message is a reply
last_clicked_at (DateTime) — The date when the Message was last clicked
last_inbound_reply (Message) — The last inbound reply to this Message
last_opened_at (DateTime) — The date when the Message was last opened or read
last_opened_at_for_reporting (DateTime) — The date when the Message was last opened or read
last_outbound_reply (Message) — The last outbound reply to this Message
last_reply (Message) — The last reply to this Message
latest_reply (Message) — The latest reply to the Message — 🚧 Deprecated: Use last_reply instead
messaging_application (MessagingApplication) — The MessagingApplication that created the Message
permanently_redacted_at (DateTime) — The date the Message was permanently redacted
provider_fail_reason (String) — The reason the Message failed to send from the provider
redacted_at (DateTime) — The date the Message was redacted
sender_messaging_application (MessagingApplication) — The MessagingApplication that sent the Message
sent_as (User) — The User that sent the Message was sent as
sent_at (DateTime) — The date the Message was sent
sent_from_team (Team) — The Team that sent the Message was sent from
sent_or_created_at (DateTime!) — The date the Message was sent or created (if not sent)
source_body_html (String) — The original body of an inbound Message (null on outbound messages)
status (MessageStatus!) — The delivery status of the Message
subject (NonEmptyString) — The subject line of the Message (if any)
team (Team) — The Team that sent the Message was sent from — 🚧 Deprecated: Use Message.sent_from_team instead
template (Template) — The Template that was used to create the Message
thread (Thread) — The Thread this Message is in
ttl_expires_at (DateTime) — The date when the ability to reply to the message expires
type (ContactMethodType!) — The type of the Message
updated_at (DateTime!) — The date the Message was last updated
utm_code (String) — The UTM code of the Message
via (MessageSentVia!) — The method by which the Message was sent
web_url (URL!) — The URL to the Message inside the web application — 🚧 Deprecated: No longer supported
whatsapp_message_type (WhatsAppMessageType) — The type of WhatsApp message

MessageAttribution

A connection between a Message and an OrderAttribution

Fields

attributable_amount_split (Money!) — The total purchase amount attributed to the Messsage (accounting for splits)
created_at (DateTime!) — The date the MessageAttribution was created
days_to_convert (Int!) — The number of days between the Message being sent and the Order being created
deleted_at (DateTime) — The date the MessageAttribution was deleted
id (ID!) — The unique identifier of the MessageAttribution
is_clicked_before_conversion (Boolean!) — Whether the Message was clicked before the Order was created
is_opened_before_conversion (Boolean!) — Whether the Message was opened before the Order was created
is_replied_to_before_conversion (Boolean!) — Whether the Message was replied to before the Order was created
manually_excluded_at (DateTime) — The date the OrderAttribution was manually excluded
message (Message!) — The Message associated to the MessageAttribution
updated_at (DateTime!) — The date the MessageAttribution was last updated

MessageConnection

A connection to a list of items.

Fields

edges ([MessageEdge]) — A list of edges.
pageInfo (PageInfo!) — Information to aid in pagination.
total (Int)

MessageEdge

An edge in a connection.

Fields

cursor (String!) — A cursor for use in pagination
node (Message) — The item at the end of the edge

MessagingApplication

The MessagingApplication for the Message

Fields

external_message_id (ID) — The external ID of the Message
integration (Integration) — The Integration for the MessagingApplication
type (MessagingApplicationType!) — The type of the MessagingApplication

Template

Fields

body_html (String) — An HTML version of the Template
body_text (String!) — A plaintext version of the Template
body_text_preview (String)
contents ([DraftContent!]!) — The contents of the Template
created_at (DateTime!)
creator (User!)
deleted_at (DateTime)
id (ID!)
subject (NonEmptyString)
text_direction (TextDirection!) — The text direction of the Template
title (NonEmptyString)
type (ContactMethodType!)
updated_at (DateTime!)
web_url (URL!) — The URL to the Template inside the web application — 🚧 Deprecated: No longer supported

TemplateConnection

A connection to a list of items.

Fields

edges ([TemplateEdge]) — A list of edges.
pageInfo (PageInfo!) — Information to aid in pagination.
total (Int)

TemplateEdge

An edge in a connection.

Fields

cursor (String!) — A cursor for use in pagination
node (Template) — The item at the end of the edge

Thread

Fields

id (ID!)

WhatsappStatus

WhatsApp status information for a conversation

Fields

consent_expiration_notified_at (DateTime) — When the consent expiration notification was sent
opt_in_expires_at (DateTime) — When the WhatsApp session TTL expires
opt_in_initiated_at (DateTime) — When the opt-in process was initiated
opt_in_prompt_message (Message) — The prompt message that was sent
opt_in_prompt_sent_at (DateTime) — When the opt-in prompt was sent

Interfaces

ConversationCustomAttributeInterface

Fields

created_at (DateTime!) — The date and time the ConversationCustomAttribute was created
key (ID!) — The key of the ConversationCustomAttribute
label (String!) — The label of the ConversationCustomAttribute
updated_at (DateTime!) — The date and time the ConversationCustomAttribute was last updated

Implemented by

DraftContentInterface

Fields

id (ID!) — The ID of the Content
in_signature (Boolean!) — Whether the Content is in the signature
initial (Boolean!) — Whether the Content is the initial Content
template_id (ID) — The ID of Template to attribute the content to

Implemented by

Unions

ConversationCustomAttribute

Possible types

DraftContent

Possible types

Enums

ContactMethodStatusFilter

The status of the ContactMethod to filter results by

Values

ACTIVE
ALL
DISABLED

ContactMethodType

Values

EMAIL
LIVE_CHAT
SMS
WHATSAPP

ContactMethodTypeFilter

The type of the ContactMethod to filter results by

Values

ALL
EMAIL
INBOUND
LIVE_CHAT
OUTBOUND
SMS
WHATSAPP

ConversationStatus

Values

BLOCKED
CLOSED
INACTIVE
OPEN

DraftStatus

Values

CREATED
SCHEDULED
SENDING
SENDING_FAILED
SENT

LimitSmsDraftsBy

Values

CHARACTERS
SEGMENTS

MessageDirection

Values

INBOUND
OUTBOUND

MessageExpirationReason

The reason the message was expired

Values

NO_OPT_IN_AFTER_TIMEOUT
OPT_IN_PROMPT_MESSAGE_CHANGED

MessageFailReason

The reason the message failed

Values

BOUNCE
CONTACT_METHOD_DISABLED
CONTENT_SIZE_EXCEEDED
FRAUD_VERIFICATION_INCOMPLETE
GEO_PERMISSION
HARD_BOUNCE
INVALID_MESSAGE_BODY
INVALID_RECIPIENT_CONTACT
INVALID_SENDER_CONTACT
MISSING_OR_DELETED_ASSETS
MMS_NOT_SUPPORTED
PREVIOUSLY_UNSUBSCRIBED
QUIET_HOURS
RESTRICTED_DESIGNATION
SMS_NOT_SUPPORTED
SPAM_COMPLAINT
UNKNOWN_ERROR
UNSUPPORTED_MEDIA_TYPE
WHATSAPP_BUSINESS_MANAGER_ERROR
WHATSAPP_INVALID_MESSAGE_RECIPIENT
WHATSAPP_MARKETING_REJECTION
WHATSAPP_PROMPT_RECENTLY_SENT

MessageSentVia

Values

EMAIL
LIVE_CHAT
SMS
WHATSAPP

MessageStatus

Values

AWAITING_OPT_IN
CREATED
DELIVERED
EXPIRED
FAILED
SENT

MessagingApplicationType

Values

API
GORGIAS
KUSTOMER
MOBILE
SHOPIFY_POS
WEB

SortContactMethodsBy

The available keys to sort ContactMethods

Values

CREATED_AT
NAME
UPDATED_AT

SortConversationsBy

The available keys to sort Conversations

Values

CREATED_AT
LAST_MESSAGE_AT
STATUS
UPDATED_AT

SortDraftsBy

The available keys to sort Drafts

Values

CREATED_AT
SCHEDULED_AT
STATUS
UPDATED_AT

SortMessagesBy

The available keys to sort Messages

Values

CREATED_AT
UPDATED_AT

SortTemplatesBy

The available keys to sort Templates

Values

CREATED_AT
CREATOR
UPDATED_AT

WhatsAppMessageType

The type of WhatsApp message

Values

FREEFORM
TEMPLATE